Return & Refund Policy
At Stazz Trends, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our Return & Refund Policy below.
Returns
You may request a return within 30 days of receiving your order.
To qualify for a return:
- The item must be unused, unworn, and in its original condition
- The item must include original packaging and accessories
- Proof of purchase or order number is required
Please note that certain items are not eligible for return, including:
- Personalized or custom-made products
- Clearance or final sale items
- Products damaged due to misuse or improper handling by the customer
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please provide:
- Your order number
- Clear photos or videos showing the issue
- Unboxing vedio
Depending on the situation, we may offer:
- A replacement product
- Store credit
- Or a full refund
Return Shipping
For standard returns, customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
We recommend using a trackable shipping method, as we are not responsible for lost or missing return packages.
Refund Process
Once your returned item is received and inspected, we will notify you regarding the status of your refund.
If approved, refunds will be processed to your original payment method within 5–10 business days.
Please note:
- Original shipping charges are non-refundable unless the issue was caused by us
- Processing times may vary depending on your bank or payment provider
Order Cancellation
Orders may be canceled within 10 hours of purchase.
After an order has been processed or shipped, cancellations may no longer be possible.
Non-Returnable Situations
We reserve the right to refuse returns or refunds if:
- The returned item shows signs of use or damage
- The return request is made outside the allowed return period
- The item is returned without original packaging or required proof of purchase
Any Question Contact Us
For return requests or refund-related questions, please contact us:
Business Name: Stazz Trends
Email: support@stazztrends.com
Call:+1-951-577-4498
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